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Excellent Opportunity Send Your resume On Hr Freshers & experience Openings At Wipro for Associate

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Wipro Ltd Walk-in Interview 2022 Any Graduate for Associate At Navi Mumbai. Wipro Ltd Notification full details below.Interested and eligible candidates can Send Your resume On HR.

  • Vacancy details:
  • Post Name: Associate
  • Qualification: Any Graduate
  • Experience:0 to 3 years
  • Salary: ₹ 50,000 – 2,25,000 P.A.

Job Description: Wipro Ltd Hiring For Associate ! 

  • Important Details :
  • Location: Navi Mumbai
  • Note:Can share CV on the email id [email protected]
  • Post of date:15/01/2022
  • Selection Process: The selection will be on the basis of Interview.

Excellent Opportunity For Associate, Night Shift ,Navi Mumbai

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements
  • Excellent attention to detail is necessary ensuring all customer documentation are correctly logged
  • Adherence to and achievement of Service Levels and quality standards for the team
  • Take ownership for keeping up to date with internal Procedural changes and policy updates, ability to adapt to change well.
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  • Participate constructively in case reviews, meetings and training sessions

Required Skills:

  • Analytical skills
  • Self work/organisation
  • Written Communications
  • Oral Comms.
  • Good knowledge in communication
  • Good typing speed
  • Logical thinking
  • Willingness to learn / Trainable / Problem solver
  • Attention to detail – Has to be accurate on numbers and deliver in timely manner
  • Willing to work in night shifts (US hours)

Exp: 0 to 3 years

Notice Period: Immediate to 15 days NP

Qualification: Any graduates (Technical and IT graduates are not eligible for the role)

Note: Looking only for the candidates who is residing in Mumbai & Navi Mumbai

Note: If you are really interested kindly share your updated resume to the above email id.

[email protected]

About Company

Wipro Ltd is India’s one of the leading tech-companies providing IT Services including Business Process Outsourcing (BPO) services globally. The company provides comprehensive IT Solutions and Services including Systems Integration Information Systems Outsourcing IT Enabled Services Package Implementation Software Application development and maintenance and Research and Development Services to corporations globally. 

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